GENERAL TERMS AND CONDITIONS

FLY ME TO THE MOON Selas IKE

 

Selas DM PC (FLY ME TO THE MOON) is a limited liability company properly registered under the laws of Greece, offering personalized travel services to its customers. It is also officially registered as a travel agency with the competent authority (Greek National Tourism Organization) and complies will all applicable standards.

The terms and conditions herein apply to all relations between Selas DM PC, its clients and visitors of its website.

1. Booking Procedure

1.1. All interested clients shall communicate their personal preferences to Selas DM PC through a specifically designed questionnaire or other written forms provided by Selas DM PC. The information provided by the client shall include travel dates and/or destinations, and/or number of travelers, and/or any specific requests of the client.

1.2. Selas DM PC shall put together a package that best corresponds to the information provided. This package may be amended as deemed appropriate following subsequent communications with the client.

1.3. The final package shall be submitted to the client in the form of a Booking Form, including all passenger names, accommodation details, internal transfer details, sightseeing visits, monument visits, down-payment details, total cost, time of payments etc.

1.4. The amounts and deadlines for payment may vary depending on each schedule, and shall be mentioned in the Booking Form on a case by case basis.

1.5. The Booking Form shall remain in force for the number of days specified in the Booking Form, pending client’s approval. When approved, the Booking Form is duly signed by the client and sent back to Selas DM PC by email or fax.

1.6. Any Booking Form that has been signed by the client, regardless of subsequent potential cancellation, incurs a non-refundable flat fee in favor of Selas DM PC. The exact amount, depending on the nature of the Booking Form, will be mentioned in the Booking Form.

1.7. Execution of the Booking Form on behalf of Selas DM PC shall be subject to the strict observation of all financial terms of the offer by the client (i.e. amounts and times of downpayment and full payment).

1.8. In the event of non-observation of these terms, the Booking Form shall be cancelled automatically, without further notice from Selas DM PC.

1.9. Following the signature of the Booking Form by the client and subject to payment where applicable, Selas DM PC shall provide all necessary documentation (vouchers etc) and other information the client may need or request.

2. Selas Travel & DM PC liability.

2.1 Selas DM PC undertakes to provide all services included in the Booking Form. Selas DM PC shall endeavor to satisfy any additional requests that may arise prior or during the client’s stay, however Selas DM PC shall not be liable if such requests do not materialize. Naturally such request may incur extra cost which shall be agreed on a case-by-case basis.

2.2 Selas DM PC shall not be liable for any loss or damage suffered by the client in the event of change in scheduled international or internal flights which were not part of the original Booking Form.

2.3 It is possible that scheduled transfers by air, sea, road, train, may be the subject of time and/or price alteration by the operating companies. In such case, Selas DM PC shall inform the client accordingly but shall not bear any loss or damage suffered by the client as a result of such changes, falling outside its control.

2.4 Selas DM PC shall suggest only trustworthy and tested facilities and services and shall provide the client with the details of a contact person within Selas DM PC’ s staff, specifically in charge of the client. It is suggested that in the event of any particular wish, complaint or comment regarding hotels or other service providers suggested by Selas DM PC, the client communicates them through Selas DM PC and not directly. Selas DM PC shall immediately take all relevant action, but shall not be liable in the event of failure to comply on behalf of the service provider.

2.5 Selas DM PC shall not be liable for any loss or damage suffered by the client in any event of force majeure (war, riot, natural disaster, fire etc) or other unforeseeable incident (strikes, cancelations due to weather etc.).

2.6 Although Selas DM PC shall provide, upon the client’s request, all travel information regarding visas, customs and other local authority requirements, it shall not be liable in the event the client’s stay or travel is disturbed or otherwise altered because of such requirements.

2.7 Selas DM PC shall not be liable for any issue arising with regard to client-specific information that was not provided prior to the Booking Form (e.g. health related requirements, restricted mobility issues etc).

3 . Cancellation policy.

Cancellation charges may largely depend on the policies of chosen collaborators and service providers mentioned in the Booking Form and may therefore vary depending on each personalized package. Unless otherwise specified in the Booking Form, the following charges will apply:

Days prior to Start Date Cancellation charge as % of the full price of the Offer/Itinerary
>60 and <90 15% of the Full Price
45 and =<60 25% of the Full Price
>30 and =<45 50% of the Full Price
=<30 100% of the Full Price

Administration fee as mentioned in the Offer/Itinerary is non-refundable.

4. Miscellaneous

4.1 For the sake of clarity and in the interests of both parties, all communications shall be conducted by email unless when circumstances do not allow communication in writing. All communications shall be conducted in English unless otherwise agreed.

4.2 Any agreement and/or transaction between Selas DM PC and the client will be governed by Greek law and any dispute will be resolved by the Courts of Athens, Greece.

4.3 Selas DM PC will maintain a database including the names and contact details of its clients, which may be used for communications and/or marketing purposes. Selas DM PC undertakes not to disclose such information to any third party except when necessary for the execution of the Booking Form. Each client maintains the right to express any objection and/or request the deletion of his/her personal data from Selas DM PC’s database.

4.4 All contents of Selas DM PC’s website and documentation are either copyright or Trade mark protected and constitute Selas DM PC’s intellectual property. The use of materials from the website and/or other Selas DM PC documentation is subject to Selas DM PC’s prior approval.

 

You can download our Terms & Conditions here